Information
Frequently asked questions
Timing
When should I arrive?
Please can you arrive no more than 10 minutes before your appointment as there is limited waiting space.
Parking
Is there parking close by?
There is time limited free on-street parking on Henderson Street or free parking in the car park behind Queens House or on the side streets in Bridge of Allan
Location
Where is your therapy room?
I'm located in Queens House, Henderson Street, Bridge of Allan, FK9 4HP. Enter the main door, head up the stairs to the 3rd (top) floor, turn right at the top of the stairs and my therapy room is the first room on the right through the door.
Clothing
What should I wear?
For sports and remedial therapy please bring along/wear a t-shirt and shorts.
Consultation process
What does the consultation involve.
Before your appointment you will be sent a pre treatment questionnaire to ensure that I am aware of any relevant health issues you may have that may impact on the treatment provided. I may also conduct an examination or do some range of movement testing (sports and remedial). This allows me to tailor the treatment to your specific needs.
Facilties
Is there a toilet nearby?
There is a toilet opposite my room with products to freshen up with before your session, if needed.
Cancellation policy
What if I need to cancel my appointment?
If you give me more than 24 hours notice of a cancellation there is no charge. Less than 24 hours - 50% charged. No show with no notice - full rate charged.
Payment
How do I pay?
You can either pay by cash or bank transfer. I will send bank details in the confirmation email before your appointment.